Terms and Conditions

Welcome to Symsyst!

SymSyst® is a registered trademark in Ireland.

These Terms and Conditions govern your access to and use of the website located at https://symsyst.com (“Website”), operated by SymSyst (“we”, “us”, “our”). By accessing or using this Website, you agree to be bound by these Terms and Conditions in full. If you do not agree with any part of these Terms, you must refrain from using the Website.

1. Use of Cookies

This Website uses cookies to enhance your browsing experience. By accessing SymSyst, you consent to the use of essential cookies required for the operation of the Website.

A cookie is a small text file stored on your device by a web server. Cookies cannot execute programs or transmit viruses. They are uniquely assigned and can only be read by the server that issued them.

We may use cookies to collect, store, and analyse information for statistical, functional, or marketing purposes. You may choose to accept or decline optional cookies. However, certain cookies are strictly necessary for the Website to function and do not require your consent. Please note that accepting required cookies may also enable third-party cookies, such as those used in embedded services (e.g., video players).

2. Intellectual Property Rights

Unless otherwise stated, all content and materials on this Website, including but not limited to text, graphics, logos, and software, are the intellectual property of SymSyst and/or its licensors. All rights are reserved under Irish and international copyright law.

You may access content on this Website for personal, non-commercial use only, subject to the restrictions outlined below. You must not:

• Republish or reproduce material from SymSyst;

• Sell, rent, or sub-license material from SymSyst;

• Duplicate or copy content for commercial purposes;

• Redistribute content without prior written consent.

This Agreement shall commence on the date of your first access to the Website.

3. User-Generated Content

Certain areas of the Website may allow users to post comments, feedback, or other content (“Comments”). SymSyst does not pre-screen or moderate Comments prior to publication. Comments reflect the views of the individual user and not those of SymSyst, its agents, or affiliates.

To the extent permitted by Irish law, SymSyst shall not be liable for any loss, damage, or expense arising from the use or publication of Comments.

We reserve the right to monitor and remove any Comments deemed inappropriate, offensive, or in breach of these Terms.

By posting Comments, you warrant that:

• You have the legal right and necessary permissions to post such content;

• Your Comments do not infringe any third-party intellectual property rights;

• Your Comments do not contain defamatory, obscene, or unlawful material;

• Your Comments are not used for commercial solicitation or illegal activity.

You grant SymSyst a non-exclusive, royalty-free license to use, reproduce, and edit your Comments in any media or format.

4. Hyperlinking to Our Content

The following entities may link to our Website without prior written approval:

• Government agencies;

• Search engines;

• News organisations;

• Online directory distributors;

• Accredited businesses (excluding non-profit fundraising groups).

These organisations may link to our homepage or other public pages, provided the link:

• Is not misleading or deceptive;

• Does not falsely imply endorsement or affiliation;

• Fits within the context of the linking party’s website.

We may approve link requests from other organisations, including:

• Consumer and business information sources;

• Community websites;

• Charitable associations;

• Internet portals;

• Professional firms (e.g., legal, accounting, consulting);

• Educational institutions and trade bodies.

Approval will be granted if the link:

• Does not reflect negatively on SymSyst;

• Comes from a reputable source;

• Offers mutual benefit in visibility;

• Is contextually appropriate.

If you wish to link to our Website, please contact us at support@symsyst.com, including your organisation name, contact details, and the URLs involved. Please allow 2–3 weeks for a response.

Approved links may use:

• Our corporate name;

• The URL being linked;

• A descriptive label consistent with the linking site’s content.

Use of SymSyst’s logo or artwork for linking purposes is prohibited without a formal trademark license agreement.

5. Content Liability

SymSyst shall not be held liable for any content that appears on third-party websites linking to or referencing our Website. You agree to indemnify and hold harmless SymSyst against any claims, liabilities, or legal actions arising from content published on your own website. No links shall be placed on any website that may be interpreted as defamatory, obscene, unlawful, or that infringes upon the rights of any third party, including intellectual property rights.

6. GDPR Document Kit – Terms and Conditions

By purchasing and downloading documentation packets from SymSyst, you agree to the following legally binding terms and conditions. Please read them carefully before completing your transaction.

6.1 No Refund Policy

Once the customer receives access to the download link for the purchased documentation, the materials are considered delivered and usable. As such, all sales are final, and no refunds will be issued under any circumstances, in accordance with Section 107 of the Consumer Rights Act 2022 (Digital Content).

6.2 Non-Personalisation of Documents

The documentation packets are sold as general-use templates. The purchase price does not include any form of customisation, legal review, or adaptation. Any modifications required to suit the customer’s specific business or legal context are solely the customer’s responsibility.

6.3 Customer Responsibility

Customers are responsible for entering accurate and complete business-specific information into the templates provided. SymSyst does not guarantee the legal validity or enforceability of the templates as-is. It is the customer’s duty to ensure that the documents are reviewed, adapted, and supplemented to comply with applicable laws, including the GDPR and any sector-specific regulations.

6.4 Legal Scope and Compliance

SymSyst provides general-purpose GDPR documentation intended for informational and operational support. We do not assume responsibility for the legal consequences, implementation, or compliance outcomes resulting from the use of these materials. Customers are strongly advised to seek independent legal or data protection advice to ensure full compliance with Irish and EU law.

7. Reservation of Rights

SymSyst reserves the right to request the removal of any link to our Website at any time. Upon such request, you agree to promptly remove the specified link(s). We also reserve the right to amend these Terms and Conditions and our linking policy without prior notice. Continued linking to our Website constitutes acceptance of any such changes.

8. Removal of Links

If you identify any link on our Website that you believe to be offensive, unlawful, or inappropriate, you may contact us to request its removal. While we will consider all requests, we are under no legal obligation to remove such links or to respond directly.

9. Accuracy of Information

The content on this Website is published in good faith and in accordance with ethical standards. While we strive to ensure accuracy, SymSyst does not warrant the completeness, reliability, or timeliness of the information provided. We do not guarantee that the Website will remain available or that its content will be kept up to date.

10. Legal Disclaimer

To the fullest extent permitted under Irish law, SymSyst excludes all representations, warranties, and conditions relating to this Website and its use. Nothing in this disclaimer shall:

• Limit or exclude liability for death or personal injury resulting from negligence;

• Limit or exclude liability for fraud or fraudulent misrepresentation;

• Limit any liabilities in a manner not permitted under applicable law;

• Exclude any liabilities that may not be excluded under applicable law.

The limitations and exclusions of liability set forth in this section and elsewhere in these Terms apply to all claims arising under contract, tort, statutory duty, or otherwise.

As long as the Website and its content are provided free of charge, SymSyst shall not be liable for any loss or damage of any nature.